Guarantee

If you are not totally pleased with our products the Sweetery will replace your order or give you store credit, whichever you prefer. Simply return the unused portion in the original shipping container within seven days.

Shipping

To maintain our fresh product to you, The Sweetery ships ONLY on Monday, Tuesday and Wednesday.

Ground shipping is FREE for the following states
AL, AR, CT, DE, FL, GA, IL, IN, KY, LA, MD, MI, MS, NC,OH, PA, SC, TN, VA,WV and VA.
The followings states MUST have 2nd DAY SHIPPING. If 2nd DAY SHIPPING is not selected for the following states, your order will not be guaranteed and may not be shipped. Please refer to the shipping maps and call (800) 752-1188 with any questions.
AZ, CA, CO, IA, ID, KS, MA, ME, MN, MO, MT, ND, NE, NH, NM, NV,NY, OK, OR, SD, RI
TX, UT, VT, WA, WI and WY

How can baked items shipped by mail arrive in table ready condition?

The Sweetery uses only the freshest and finest ingredients in our desserts. We hand pack each order. For those products with cream cheese, we use a cooler with an ice pack and promptly ship your order arriving on the date you specify.

We guarantee our shipments.

In the unlikely event that damage has occurred, you will be issued a credit or we will promptly replace your order.

We are unable to deliver to P.O. Boxes.

Orders that require special shipping needs will incur an additional cost. Overnight air is available upon special request with an additional charge.

We ship all of our products to the 48 contiguous United States.

Shipments to Alaska, Hawaii, Puerto Rico and Canada, please call for shipping costs.
Shipments to Alaska, Hawaii or Puerto Rico can only be delivered on Wednesday, Thursday, and Friday. Please call for rates in advance.

International Customers

Please email The Sweetery, sales@thesweetery.com, for international pricing.

Please contact The Sweetery at 800-752-1188 if your order requires additional special attention.